FAQ

Our specialties are weddings and corporate events, but we are amazing with graduations, birthdays, and corporate events. Whatever type of event you're having, we work to customize each and every aspect to fit you.

We believe in the sanctity of our clients' events, so we do not allow potential clients to attend in the hopes of selling our services. We do have several videos available for viewing, and can take video of future events at your request, so long as the client authorizes it.

Signing a contract is important because it protects both you and Avalon Entertainment. For us, it shows your commitment to using our services, which leads us to begin working on your event. For you, it shows our commitment to show up and provide you with a great service. In addition, event insurance doesn't cover businesses unless they have a contract with their clients.

Avalon's retainer is what we call 'conditionally refundable.' Like with most services, the retainer is non-refundable because the business turned down other work to keep the date open for the client, and this helps cover the loss to both client and vendor. However, if Avalon Entertainment fills our capacity levels after our client's cancellation, we refund the retainer.

This is your wedding day. Your WEDDING day! Avalon will absolutely provide sound and music for the ceremony. Location of ceremony relative to location of reception will determine fees, if any.

Our DJ always meets with our clients to go over everything in person and build rapport. In addition, we offer the online DJ Event Planner system to all of our DJ clients to assist them in selecting their music, which allows them to search for music and listen to clips before clicking 'add,' as well as developing their timeline.

Avalon Entertainment's commitment to our clients allows us to develop a great evening for you and your guests.

Avalon Entertainment has the largest enclosed photo booth in North America (as far as we know), which fits over 20 people. We also offer multiple configurations including the Premium Booth and the Canopy Booth, both of which can fit 8-10 people, although we try to limit groups to six for safety reasons. If you need room for more, our Open Booth can be configured to fit just about as many people as you would like.

Avalon Entertainment has provided services at many venues, so the chances of us being familiar with yours are quite high. However, in the event that we are not familiar with your venue, we will arrange a time to meet with your venue's management to prepare ahead of time.

Avalon Entertainment carries both liability insurance and Worker's Compensation insurance. Not all venues require this, but we believe in taking all steps to protect our clients, our employees, and ourselves.